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Return Policy

We want happy customers. That's why we offer returns on all orders under $250. Orders exceeding $250 are NOT eligible for a return.  Returns must be made within 30 days of delivery. You must return the item in order to qualify for a refund. Shipping costs are nonrefundable. Prepaid shipping labels are not available. 

Return Address:


Order: [######]

Jackie's Chocolate

2163 US Highway 8 Suite 100-4018 

St Croix Falls, WI  54024

  • Once we receive your return, please allow 10 business days for us to process your refund.
  • All refunds will be sent to the original form of payment.
  • Depending on the payment method and your banking institution, refunds can take up to 5-10 business days to reflect on your bank statement. Thank you for your understanding.