Return Policy

Orders in value of $99 or less are eligible for a refund by return. Orders that exceed $99 are NOT eligible for a refund by return. Returns must be made within 30 calendar days of delivery. You must return the item in order to qualify for a refund. Prepaid shipping labels are not available. 

Return Address:

ATTN:  RETURN DEPARTMENT

Order: [######]

Jackie's Chocolate

2163 US Highway 8 Suite 100-4018 

St Croix Falls, WI  54024

Once we receive your return, please allow 10 business days for us to process your refund. Returns sent to any other address will not be eligible for a refund. All refunds will be sent to the original form of payment. Depending on the payment method and your banking institution, refunds can take up to 5-10 business days to reflect on your bank statement. Thank you for your understanding.